Hippocratic AI worked closely with nursing leaders from Cleveland Clinic, Cincinnati Children’s Hospital Medical Center, and OhioHealth to develop its new Nurse Co-Pilot tool, which is designed to reduce administrative burden and streamline nursing workflows. Over a five-month collaboration, nursing teams helped shape the tool’s use cases, workflow design, and AI conversations to ensure the technology fit real clinical environments. The platform allows nurses to use AI voice agents for tasks such as patient admissions, discharge preparation, and patient or family education. For example, a nurse can initiate a call where the AI explains a patient’s condition using information from medical records, answers questions, and then documents a summary directly into the electronic health record.
The participating health systems also helped improve the safety and personalization features of the platform. Cleveland Clinic emphasized the need for escalation systems so the AI can recognize urgent situations and quickly connect patients back to a nurse if necessary. OhioHealth focused on ensuring the AI could personalize conversations based on a patient’s history. Each organization is now deploying the tool differently, including for stroke education, medication discussions, intake documentation, and daily patient check-ins. Health system leaders are also exploring future capabilities, including integrating AI avatars into smart hospital rooms and bedside TVs to create more interactive patient experiences.