Patients can get more access to their healthcare information when AI is used to translate patient notes in their chart into a patient-friendly language and format, says Dr. Jonah Zaretsky, medical director at NYU Langone Hospital Brooklyn.
Munjal Shah discusses various ways AI can substantially improve patient engagement, like by taking on non‑diagnostic, labor‑intensive tasks that often fall through the cracks. His company builds “super‑staffing” generative AI agents—trained on evidence‑based medical data and rigorously tested with clinicians—that perform phone calls, medication reminders, post‑discharge follow‑ups, and health risk assessments.