Ankit Jain, CEO and cofounder of Infinitus Systems, Inc, joins Julie Yoo, a16z Bio + Health general partner, to discuss Infinitus’s work in solving one of healthcare’s most pressing challenges: workforce shortages. Leveraging LLMs and AI voice agents, Infinitus automates repetitive tasks, such as benefits verification and prior authorization, freeing up human talent for higher-value roles. Ankit reflects on the company’s journey—from early proof-of-concept calls to scaling over five million patient-centric interactions—and shares their approach to mitigating the risks of AI errors through layered guardrails.
Universal Health Services at Barclays Conference: Strategic Moves in AI and Talkspace
March 10, 2026
Universal Health Services discussed its expanding use of artificial intelligence during the Barclays 28th Annual Global Healthcare Conference, highlighting an investment of more than $20